Facilities Management Advisory

Helping organisations optimise the performance of their assets

At Elevate Management Consulting, we help organisations design, procure, transform and optimise facilities management services.

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Our Team brings a combination of operational experience and strategic advisory skills, this allows us to bridge the gap between organisational strategic objectives and day-to-day service needs.

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Whether you are reviewing your current operating model, preparing for a major procurement, improving contractor performance or establishing a long-term FM strategy, we provide practical advice that delivers quality outcome.

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Our Facilities Management Services
FM Diagnostic Reviews

Our Assessment Tool takes a data led approach to assessing any facilities management operating model against 14 key components of a contemporary FM solution.

Each component is then broken down into a number of assessment criteria.

At the end of these engagements, our clients are given an objective view of how their model is operating and findings for implementation that will provide tangible improvements.

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FM Strategy & Operating Models

Create a facilities management function aligned to your organisation's future needs.

Services include:

  • FM strategy development
  • Operating model design
  • In-house vs outsourced assessments.

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FM Procurement & Commercial Advisory

Deliver successful procurement outcomes and establish effective long-term partnerships with suppliers and buyers.

Services include:

  • Market assessments
  • Procurement strategy development
  • Tender document development
  • End-to-end procurement delivery
  • Contract negotiation support.

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Asset & Maintenance Advisory

Improve asset reliability, maintenance outcomes and organisational predictability.

Services include:

  • Maintenance strategy reviews
  • Cost model development
  • Asset lifecycle planning
  • Asset data improvement strategies

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Contract Management and Development

Contracting that drives outcomes that align to your organisation’s objectives.

Services include:

  • Contract document development
  • KPI design
  • Commercial model development
  • Contract performance reviews.

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Value for Money Review

Elevate Management Consulting (Elevate) were engaged by a Government Department to assist in developing a Value-for-Money (VfM) Analysis Methodology, to assess its facilities maintenance service delivery.

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Commercial Cleaning Services Arrangement Review

Elevate Management Consulting were engaged by a Government Department to deliver a Transformation Roadmap for their cleaning services (multi-billion dollar).

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Facilities Management Advisory

Elevate Management Consulting (Elevate) were engaged by a property services company on several occasions to provide assistance across a range of facilities management matters.

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Maintenance Contract Review

Elevate Management Consulting (Elevate) was engaged to support the strategic performance review of a facilities management arrangement (multi-billion-dollar arrangement) for a Government Department. The primary objective was to assess whether the existing commercial framework ensured effective service delivery to major client Agencies through its existing facilities management service provider.​

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ICT Strategy Implementation

Over the past three years, the client had been undertaking a review and update of its ICT and Cyber Security strategy, systems, and processes. The review identified that current data, devices, and technology systems do not adequately support their operational and strategic needs, nor do they enable staff to work efficiently, remotely, or flexibly. Elevate Management Consulting (Elevate) was therefore engaged to deliver the ICT Future State Strategy for the client.

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Facility Operator Procurement

Elevate Management Consulting were engaged by a State Government to assist in establishing an operating model and subsequently delivering the procurement of an operator for a recreational community asset. This facility had been managed in a particular way for over a decade, and the operating model had encountered a range of issues. The new operator was also responsible for reopening the asset following an extended closure during a major refurbishment. The future operator would be required to deliver on a range of educational and community outcomes.

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Sourcing of Facilities Management Operator

Elevate Management Consulting (Elevate) were engaged by a Federal Government Department to advise on the sourcing of a Facilities Management Provider covering, over half a billion in works.

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Commercial Opportunity Business Reporting

Elevate Management Consulting (Elevate) were engaged by an Energy Provider to assist in implementing key project management processes for a range of diverse projects, which aimed to innovate their business. These projects were at various stages of delivery from early ideation through to commercialisation and ranged in size and complexity.

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Investment Prioritisation Tool

Elevate Management Consulting (Elevate) were engaged by a large Council to assist with developing an investment prioritisation tool that would provide complete transparency and an independent quantitative view of where capital should be spent.

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Facilities Management Contract Obligations Review

Elevate Management Consulting (Elevate) was engaged by the client to provide assurance of compliance with contractual obligations by conducting a comprehensive review of operations against the requirements outlined in its Facilities Management Agreement.

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Project Delivery Framework Development

Elevate Management Consulting (Elevate) was engaged by a Government Department to design and develop a comprehensive Project Delivery Framework and a suite of supporting templates. This initiative aimed to enable the Department to consistently deliver construction projects in alignment with Government delivery processes and procurement standards, which set clear requirements for governance, risk management, and value-for-money outcomes.

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Facilities Management Review

Elevate Management Consulting (Elevate) were engaged by a major Australian telecommunications company to undertake a high-level review of its current Facilities Management (FM) services structure, with a focus on those contracts currently under the client's internal Management. The engagement included a comprehensive review of the client's existing FM structure and operating model and evaluating strategic FM models for both Soft and Hard services.

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We have successfully delivered over 100 unique projects, partnering with more than 40 clients across nearly every state in Australia and extending our reach to New Zealand.

Why partner with Elevate

Our team brings a wealth of experience across various sectors. This diverse background enables us to approach each project with a fresh perspective, applying best practices and innovative solutions to achieve optimal outcomes.

Our Approach

We work side by side with your team to create solutions that truly fit your organisation. From the first planning session to delivering the final outcomes, we guide every step and make sure the process is clear and simple.

Comprehensive Planning

Establish clear objectives, define timelines, and set governance structures to provide a strong foundation for every initiative.

Integrated Reporting

Provide actionable insights and transparent updates that keep your team and stakeholders aligned throughout.

Embedded Expertise

Bring experienced professionals into your team to guide delivery, provide hands-on support, and maintain momentum.

Our difference is simple. Our team combines hands-on experience across government & commercial sectors with a practical & flexible approach.

Let’s talk about how we can support your organisation.

We’ll walk you through our delivery process, share examples of past projects, and explore tailored solutions to the challenges you’re facing.