Commercial Cleaning Services Arrangement Review

Elevate Management Consulting were engaged by a Government Department to deliver a Transformation Roadmap for their cleaning services (multi-billion dollar).

Service

Facilities Management

Industry

Government

What were the key challenges the client was facing?

This engagement included a thorough review of the existing commercial arrangements, identifying opportunities for improvement in both the existing contract and into the future.

What was delivered?

Outcomes included:

Options for future commercial/payment structure
Implementation of improved client feedback processes
Better contractor management mechanisms
Digital and technology roadmap.

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AI Fundamentals Training

With increased usage of AI in organisations, it has become increasingly important that all users understand how to use AI in a responsible, risk managed manner. Elevate Management Consulting (Elevate) has been engaged by a range of Government Departments and commercial organisations to provide short-form fundamentals training.

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Bid Advisory Support Use

Elevate Management Consulting (Elevate) was engaged by a community organisation to provide strategic ad-hoc advisory support focused on strengthening its bid for the management of a community facility. This required Elevate to co-design a Performance Management Framework aligned to contract stages and operational priorities as well as develop a Community Development Strategy with clear benchmarks, engagement milestones and reporting mechanisms to demonstrate social impact.

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