Sourcing of Facilities Management Operator
Elevate Management Consulting (Elevate) were engaged by a Federal Government Department to advise on the sourcing of a Facilities Management Provider covering, over half a billion in works.
Service
Facilities Management
Industry
Federal Government

What were the key challenges the client was facing?
The Federal Government Department was facing several challenges, including:
- Managing a contract that spanned diverse technical sites nationwide, requiring segmentation by state, service discipline, and operational environment
- First generation model implementation
- Ensuring tender documentation was clear for market participants while complying with Australian Government Procurement Rules (CPRs) and internal governance requirements
- Designing a procurement approach that addressed the needs of multiple stakeholder groups.
What was delivered?
Elevate delivered a procurement strategy and tender documentation, which included:
- Evaluation of available contract models and sourcing options, tailored to the scale and complexity of the Departments national operations
- Preparation of all go-to-market documentation, including the Request for Tender (RFT), statement of requirements, evaluation criteria and draft contract schedules
- Development of an evaluation plan, including probity protocols, evaluation methodology and moderation processes aligned with Commonwealth expectations
- Stakeholder engagement and approval support, including the preparation of Board and Executive documentation to secure internal approvals.
Throughout the project, Elevate collaborated closely with the facilities management sector to deliver a market-ready solution. Our work was highly regarded by key stakeholders.
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