Organisational Structure Review

Elevate Management Consulting (Elevate) were engaged by an Energy Provider to deliver an organisational restructure of one of its key Directorates. The Directorates structure had been the same for many years and had not kept pace with changes throughout the organisation and more broadly the energy distribution sector. The restructure needed to be delivered in consultation with several functions across the Directorate, as well as in consultation with employees and unions.

Service

Transformation

Industry

Energy Infrastructure

What were the key challenges the client was facing?

Fragmented approach to service delivery from the Directorate
Business processes and technology utilised had not kept pace with what was required of the Directorate
Skills required to operate the Directorate had changed over the years with this not reflected in the current organisational structure
Workforce that had not experienced change for decades
Limited succession planning and an inability to attract talent at all levels.

What was delivered?

Elevate were able to deliver the following:

End-to-end organisational restructure which included the implementation of the new model
Staff and union engagement including all consultation documentation
A prioritised list of improvement initiatives for the new structure
Role design and position descriptions
Implementation and ongoing improvement plan.

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