Organisational Structure Function Review
Elevate Management Consulting (Elevate) undertook a comprehensive current state review of a critical support function of an infrastructure provider to ensure the function was fit for purpose and aligned with the future business needs. The engagement involved analysing the current state of the Team, aligning it with the client’s strategic direction, and designing a future state model to support business growth.
Service
Transformation
Industry
Health, Safety & Environment
What were the key challenges the client was facing?
Key challenges experienced included:
- Unclear roles and responsibilities, leading to confusion of responsibilities
- A flat organisational structure with limited career pathways for high-performing Team members
- Capability and subject matter expertise gaps limited the effectiveness and consistency of service delivery provided
- Inefficient systems and reporting, including outdated tools, manual reporting and poor governance
- Processes were inefficient due to long completion times and the limited use of automation on repetitive tasks.
What was delivered?
Elevate conducted the review in three stages: first, assessing the current state of the function through stakeholder consultations, document reviews, and benchmarking against similar organisations; second step, summarising findings in a short-form report; and third step, developing a future state roadmap detailing key functions to be delivered, system and process improvements, and required changes including investment and governance considerations.
More case studies
Let’s talk about how we can support your organisation.
We’ll walk you through our delivery process, share examples of past projects, and explore tailored solutions to the challenges you’re facing.
