Digital Solutions Review

A Government Department had a myriad of legacy solutions that inhibited their ability to effectively and efficiently manage information and manage workflows. As a result, the client undertook a digital transformation program to enable them to work towards a desired future state. Elevate Management Consulting (Elevate) were engaged to deliver a comprehensive solution review in line with the broader transformation program.

Service

Digital & AI

Industry

Government Technology

What were the key challenges the client was facing?

The Government Department were experiencing a range of issues including:

Poor system performance
Duplication and manual inefficient processes
Limited system integration
Limited search functionality
Difficulty navigating outdated systems
Legacy solutions were receiving end-of-life support.

What was delivered?

Elevate delivered in the form of a final report:

In-depth analysis of the legacy solution, including process maps of legacy workflows
Proposed replacement solutions including PowerBI integration compatibility
Adoption considerations for the Government Agency.

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Elevate Management Consulting (Elevate) was engaged by a community organisation to provide strategic ad-hoc advisory support focused on strengthening its bid for the management of a community facility. This required Elevate to co-design a Performance Management Framework aligned to contract stages and operational priorities as well as develop a Community Development Strategy with clear benchmarks, engagement milestones and reporting mechanisms to demonstrate social impact.

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